SERVICES

Trusted Computer Help, Networking, and IT Solutions for Home and Business

We are a one-stop provider of expert computer and IT support for businesses and home users. You can rely on our years of experience and proven expertise for everything from troubleshooting and repairs to advanced IT systems management — remotely or on-site. If you don’t see your exact issue listed, just ask — chances are we’ve solved it before.

Computer Repair & Troubleshooting

  • Diagnostics and repair of desktops and laptops, PCs and Macs — all makes and models

  • Hardware repairs, replacements, and upgrades

  • Virus cleanup and malware removal

  • Security checkup and ransomware prevention

  • Data recovery

  • Installation, setup, and configuration of new devices; data transfer

  • Performance tuning and optimization

IT Support & Help Desk Services

  • On-site technical support (at your home or office)

    • Off-site technical support (secure remote access)

    • Free pickup for off-site repairs

    • Resolving everyday user problems efficiently

    • Printer, scanner, and peripheral setup and troubleshooting

    • Software errors, crashes, and updates

    • Friendly, patient assistance for all skill levels

New Computer & Device Setup

  • New computer and device setup with full configuration

  • Data transfer

  • Software installation and configuration

  • License management

  • Email account setup, management, optimization, and synchronization across devices

  • Home office and small business IT setup

  • Cloud setup and configuration

  • Servers and Workstations

  • Backup strategy and implementation

  • Remote workforce setup and support

  • Smart devices and integration with existing systems

  • Hardware sourcing and procurement advice — market research, value-for-cost, and needs analysis

Network Setup & Connectivity Solutions

  • Wireless (WiFi, Wi-Fi) setup, optimization, and troubleshooting

  • Secure wired and wireless network installations

  • Firewalls — all brands and models: setup, installation, and configuration

  • VPN setup, installation, and configuration

  • Wireless access points — all brands and models: setup, installation, and configuration

  • Routers — all brands and models: setup, installation, and configuration

  • Wireless boosters and extenders — all brands and models: setup, installation, and configuration

  • Internet connectivity problem-solving

  • Secure remote-access configuration

  • User and site-to-site VPN for secure remote access

  • Network monitoring and performance checks

Cybersecurity & Data Protection

  • Antivirus and endpoint protection management

  • Firewall and router security configuration

  • Backup and disaster recovery planning and implementation

  • Support for compliance requirements (HIPAA, PIPEDA, PCI, etc.)

  • Surveillance systems — installation and configuration

  • Security audits and vulnerability testing

  • Employee cybersecurity awareness training

Business IT Solutions & Managed Services

  • Managed IT services with proactive monitoring

  • Server installation, configuration, and maintenance

  • Microsoft 365 and Google Workspace setup and support

  • Operating system upgrades and transition support

  • Secure file sharing, backup, and cloud integration

  • IT consulting for business growth and efficiency

Preventive Maintenance & System Care

  • Regular system health checks and tune-ups

  • Cleaning and thermal maintenance for hardware longevity

  • System updates and upgrades for computers, servers, and network equipment

  • Backup verification and restore testing; disaster-response drills for data safety

  • Long-term reliability planning for critical systems

IT Consulting & Special Projects

  • Technology assessments and strategy planning

  • Migration to new systems, platforms, hardware, and software

  • Virtualization and cloud adoption consulting

  • Office relocation IT planning and execution

  • Tailored solutions for unique business needs